We offer FREE shipping with $75 minimum purchase with ground service. Orders are processed in timely manner unless during large promotional events or the holidays.

Customers are responsible for tracking the package and being available to receive the shipment. The shipment is under customer ownership after it leaves the TP-Link warehouse. Refunds or replacements will NOT be issued for lost or missing packages.

If you have questions, you may send an email to support.shopus@tp-link.com, and we will do our best to resolve the issue.

Note: We don't ship to Hawaii, Alaska, US Territories (Caribbean, Puerto Rico, Canada and beyond), and countries outside the United States. Orders placed during the weekend will be fulfilled on the following Monday.